System Analysis and Design: Type of communication System-Difference b/w Formal and informal Communication System for Business
System Analysis and Design: Type of communication System-Difference bw Formal and informal Communication System for Business.
Contents [hide]
- 1 System Analysis and Design: Types of Communication Systems & Differences Between Formal and Informal Communication in Business
- 2 Types of Communication Systems in Business
- 3 1. Verbal Communication
- 4 2. Written Communication
- 5 3. Visual Communication
- 6 4. Electronic Communication
- 7 Formal vs. Informal Communication in Business
- 8 Key Takeaways
System Analysis and Design: Types of Communication Systems & Differences Between Formal and Informal Communication in Business
Communication plays a crucial role in business operations, and understanding different communication systems helps organizations improve efficiency, collaboration, and decision-making.
Types of Communication Systems in Business
Communication systems in business can be broadly categorized into:
1. Verbal Communication
Face-to-face conversations
Meetings, conferences, and video calls
Telephone conversations
2. Written Communication
Emails, memos, and reports
Business letters and proposals
Digital communication via chat apps
3. Visual Communication
Graphs, charts, and presentations
Infographics and videos
Signboards and symbols
4. Electronic Communication
Instant messaging (Slack, WhatsApp, Teams)
Web-based communication (Zoom, Google Meet)
Social media platforms for business networking
Formal vs. Informal Communication in Business
| Feature | Formal Communication | Informal Communication |
|---|---|---|
| Definition | Official and structured communication following a set hierarchy. | Casual and unstructured communication without formal rules. |
| Purpose | Used for official business activities, decision-making, and documentation. | Used for social interactions, team bonding, and informal discussions. |
| Flow of Communication | Follows a predefined channel (top-down, bottom-up, horizontal). | Spontaneous and can flow in any direction. |
| Examples | Reports, business emails, policies, and official meetings. | Chats between colleagues, casual emails, or social interactions. |
| Advantages | Ensures clarity, accountability, and professionalism. | Encourages free flow of ideas, quick feedback, and relationship-building. |
| Disadvantages | Can be slow and bureaucratic. | May lead to misunderstandings, misinformation, or rumors. |
Pro Tip: A balance between formal and informal communication enhances workplace efficiency and employee engagement.
Key Takeaways
Businesses use different communication systems like verbal, written, visual, and electronic communication.
Formal communication ensures clarity, documentation, and professionalism, while informal communication fosters teamwork and quick idea exchange.
A combination of both formal and informal communication leads to effective decision-making and a positive workplace culture.
Need more insights on business communication? Let me know!
