SPOKEN ENGLISH – AT THE BANK – A SELF LEARNING GUIDE TO CONVERSATION PRACTICE

SPOKEN ENGLISH – AT THE BANK – A SELF LEARNING GUIDE TO CONVERSATION PRACTICE

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Here’s a self-learning guide to practicing spoken English at the bank. This guide will help you with common banking conversations, key phrases, and role-play exercises.

 Basic Banking Vocabulary

Before practicing conversations, learn some common words used in banking:

• Account – A place where your money is kept (e.g., savings account, current account).
• Deposit – To put money into your bank account.
• Withdraw – To take money out of your bank account.
• Balance – The total amount of money in your account.
• Cheque (Check) – A document that allows you to withdraw money.
• ATM (Automated Teller Machine) – A machine used to withdraw money.
• Loan – Money borrowed from the bank that must be repaid.
• Interest Rate – The percentage charged or earned on money.
• Statement – A document that shows your bank transactions.

 Common Banking Conversations & Phrases

Here are some practical dialogues to help you practice.

1️⃣ Opening a Bank Account

You: Good morning. I would like to open a bank account.
Banker: Sure. What type of account would you like to open? A savings or a current account?
You: I would like to open a savings account. What documents do I need?
Banker: You need an ID proof, address proof, and a passport-size photograph.

Useful Phrases:

• “I would like to open a bank account.”
• “What documents do I need?”
• “Can you explain the process, please?”

2️⃣ Depositing Money

You: I would like to deposit some money into my account.
Banker: Sure. Please fill out this deposit slip.
You: Here is my deposit slip and cash.
Banker: Thank you. Your money has been deposited.

Useful Phrases:

• “I want to deposit money into my account.”
• “Where can I get a deposit slip?”
• “Can I deposit a cheque?”

3️⃣ Withdrawing Money

You: I would like to withdraw ₹10,000 from my account.
Banker: Do you have your withdrawal slip and ID?
You: Yes, here they are.
Banker: Please wait while I process your request.

Useful Phrases:

• “I need to withdraw money from my account.”
• “What is the maximum withdrawal limit?”
• “Can I withdraw cash using my debit card?”

4️⃣ Asking for a Bank Statement

You: I need a copy of my bank statement for the last three months.
Banker: Sure. Do you want a printed copy or an email?
You: Please send it to my email.
Banker: Your request has been processed. You will receive it shortly.

Useful Phrases:

• “Can I get my bank statement for the last six months?”
• “Is there a charge for the statement?”
• “Can I download it from internet banking?”

5️⃣ Reporting a Lost ATM Card

You: I lost my ATM card. I need to block it immediately.
Banker: I will block your card. Would you like a replacement card?
You: Yes, please. How long will it take?
Banker: You will receive your new card in 7-10 business days.

Useful Phrases:

• “I need to block my ATM card.”
• “Can I apply for a new card?”
• “How much is the replacement fee?”

 Practice Exercises

Try these role-play exercises to improve your spoken English.

1️⃣ Practice with a friend: One person can be the customer, and the other can be the banker.
2️⃣ Speak in front of a mirror: Read out the dialogues to improve confidence.
3️⃣ Record yourself: Listen and check your pronunciation.
4️⃣ Think in English: Try to imagine real banking situations and form sentences in your mind.

Would you like additional role-play scenarios or more advanced banking conversations?